

We offer an optional insurance add-on for all TR orders.
For just $20.00 (per garment), you can relax knowing that we’ll cover any minor damages that may occur while our garments are in your care. This includes rips and stains, up to a maximum of $150.00.
You can add insurance to any booking, though it is entirely optional. Without it, you will be responsible for covering the full cost of any damages.
Please note, this insurance covers only MINOR damages. It does not apply to irreparable or excessive damage, late returns, or loss/theft of any item.
Whether or not you choose to add insurance, we kindly ask that you treat every item with care, as if it were your own, so that others can enjoy it after you.
What’s Not Covered:
While we understand that minor damage to clothing can occasionally occur, there are certain situations that are not covered by our insurance. These include:
If an item is irreparably damaged or lost, you will be responsible for covering the fair market value of the item, as determined by our team.
We are based in Onehunga, Auckland and run our in store try ons weekly via appointment.
To book an in store try on appointment with us please see here.
Our postal try on service opens every Wednesday at 6pm, and closes the following Friday at 1pm. Garments not rented for the current week will become available for a postal try on between this timeframe, and can be booked via the "try on" button.
If an item was booked as a rental the same week you are wishing to book a postal try unfortunately it will not be available, and you will need to try again the week following.
For more information on how our postal try on service works please see here.
For just $20.00, you can add peace of mind to your TR order! This insurance covers minor damages like rips and stains (up to $150.00). While it’s optional, without it, you'll be responsible for the full cost of any damages.
Please note, this coverage applies only to minor damages and does not cover excessive damage, late returns, or loss/theft. We appreciate your care in handling our items so everyone can enjoy them!
Learn more about this service here.
or 6 weekly interest-free payments from
$3.33
today & 5 weekly interest-free payments of
$240.00
with
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