POSTAL TRY-ONS

Postal Try-On Service guidelines:

Our postal try-on service allows customers to evaluate garments prior to committing to a rental. If a garment is worn while booked under this service, you will be charged the full rental price, and subsequent rental requests will be declined.

We strive to assist you in finding the perfect garment for your event. To promote fairness and efficiency, please return all items promptly to facilitate the rental process for other customers. Late returns will incur a fee of $20.00 per day, per item, with payment due within ten days. Failure to remit payment may result in the engagement of legal services.

Cost:

The fee for a postal try-on is $30.00 per garment, plus shipping, with a maximum of two items allowed per request. You will receive a $30.00 credit for each item booked through the postal try-on service, which may be applied towards your rental booking. Please note, credits will be issued only after the items have been returned.

How the postal try-on service works:

The postal try-on service opens every Wednesday at 6 PM and closes the following Friday at 1 PM. Please be aware that garments rented during the current week will not be available for try-on; we recommend attempting to book the following week.

Booking process:

Postal try-ons may be scheduled every Wednesday, Thursday, and Friday via the “Try On” button located on each product page, with a limit of two items per customer.

Garment limit:

Each customer may book a maximum of two items per postal try-on. This limit ensures that all customers have the opportunity to try on their desired garments.

Shipping details:

All postal try-on orders are dispatched on Fridays and are expected to arrive the following Monday. Items are to be returned by the next business day (Tuesday), and a return card indicating the expected return date will be included.

Postal delays:

If your postal try-on is affected by a postal delay, please notify us immediately. Failure to do so may result in assumptions of timely return. In the event of a delay, we will consider this when establishing a new return date for you.