Listed below are a few things to help you ensure you are taking the best care of your rented garment.
Wearing fake tan?
We understand that outfits can look best with fake tan, but please ensure you wash off the top layer of tan - If the top layer of tan is not washed off your tan will significantly transfer onto the garment. This can cause permanent staining to the garment (unfortunately fees do apply if the garment is stained).
*A little hack to avoid tan transferring onto garments is by using either translucent powder or dry shampoo on the tanned areas.
Wearing fashion tape (double sided tape)?
Sometimes garments need a little extra hand getting them to sit where you want them to, fashion tape works amazingly to solve this problem.
We are fine with you using fashion tape with your rental, but we do ask that once your event is over that you take the fashion tape off the garment. If this is not after your event the adhesive can transfer onto the garment causing damage (fees will apply if this occurs, sadly we are not able to remove the adhesive ourselves, the garment will need to be taken to the dry cleaners for professional cleaning).
Wearing jewellery, or a handbag?
A girl can never have too many accessories, that is unless it causes pulls!
When wearing any jewellery or handbags please check they won’t cause pulls.
Checking jewellery: When checking your jewellery rub your finger over the piece(s) to check for any sharp edges that can snag on your rental - If you find a sharp edge we recommend pressing it against a hard flat surface to flatten the point down.
If you don’t want to do this to your jewellery we recommend not wearing it.
Checking handbag: If you are wearing a handbag with your garment we highly suggest checking the hardware on your bag and the bag strap. If you find that your handbag snags on your rented item we recommend not wearing the bag.
Obviously in some situations you might not have another handbag to use so we suggest flattening any sharp edges on a hard flat surface, and if your bag has a long strap we recommend not wearing it across the body - This will help to avoid pulls. (If there are any pulls to the garment we will review the damage done. Sometimes pulls can be minor and we can fix them, sometimes pulls can not be fixed and a fee will unfortunately apply if this is the case - Depending the extent of the damage the garment will either need to be repaired, or replaced).
You can’t look good and not smell good!
If you are planning on wearing perfume with your rental we do ask that the perfume is not directly sprayed onto your rental. Although yes we clean every garment once it is returned back to us it doesn’t mean we can get out the 20 sprays of perfume in one wash.
When applying perfume please apply it on your pulse points to make the smell last longer. These spots emanate heat, which helps your fragrance release into the air. These five spots are all among the warmest spots on your body. For the best fragrance experience, hold the bottle anywhere from three to six inches away. Be careful to not overspray, as two to four sprays are often enough.
Where to apply perfume: Behind your ears, at the base of your throat, behind the knees, on your wrists, and your forearms
Split something on your rental and stained it? - When a garment needs immediate help.
We understand that things can happen that result in the garment getting stained, sometimes the weather might not be on your side, someone might accidentally spill their drink on you, you might accidentally spill a drink on yourself etc…
When to know if a garment needs immediate help: If your rental has anything that causes stains like red wine, berry sauce, mud, tan etc.. The best thing to do is to please get in contact with us asap and forward through pictures of the stains, we can help you from there. Depending on the garment and type of stain it is, we will either recommend you to not touch it, or we will recommend washing the garment on cold wash with a garment bag (these can be purchased from any lingerie store), and air drying it.
Received the dress and it has a few creases on it from being packed? Wanting to iron or steam the garment?
We are totally fine with you ironing and steaming your garment, we know those pesky creases don’t make for great photo ops.
When ironing: Please make sure there is a towel between the iron and garment you are steaming. Please also make sure that you have your iron on the correct temperature to avoid burning the garment.
When steaming: Steamers work wonderfully for most fabrics, as steaming is a delicate method of de-wrinkling. Fabrics that can be steamed include most cottons, silks, wools, and polyesters. However, some fabrics should not be steamed. These fabrics include waxed jackets, suede, or materials that may melt, such as plastic.
- If you’re unsure if your fabric can be steamed, carefully test the steamer on a small corner of the fabric before using it on the entire garment.
- Always check fabric care labels for advice prior to steaming.
Fabrics made from silk, chiffon, sheer, or velvet should be treated with care. Keep a few inches of distance between the steamer and the fabric, and don't steam in one place of fabric for too long. To avoid damaging embellishments or prints, steam the garment inside out to get rid of the wrinkles.